Frequently Asked Questions
What does this have to do with the price of eggs?
This is a phrase our mom always says, and honestly, we still aren’t sure what it means. Below find a list of questions we do know the answer to. If you don't see your answer, please contact us. We are here to help!
Do you accept corporate orders?
Yes, we work with businesses of all sizes to assist with their gifting needs. We offer custimization options and can ship gifts nationwide. Please vist our corporate page for more details.
How should I store chocolate? How long will it last?
Chocolate should be kept in a cool, dry place to keep it happy. We do not recommend refrigerating our products. For optimal pleasure, please enjoy within 10 days of receipt....and be sure to let us know what you think of the chocolate! We love feedback.
Do you offer courier service?
Yes, in addition to local and national shipping, we can arrange for courier service within the Los Angeles area. Rates are based on the distance from our Beverly Hills store to the destination address. They typically range from $15 to $40. To most efficiently proceed with a courier order, we suggest you place your order online. Then contact us with your order number and we can upgrade it to courier service. If you have any questions, don't hesitate to contact us.
Do you ship internationally?
We currently only ship within the United States.
Do your products have nuts, soy or asparagus?
We are proud to be asparagus-free, but our kitchen handles soy, tree nuts and peanuts. You can find allergen information for individual items on each product page. Further, we do not use any preservatives, additives or artificial flavors.
Are your products certified Kosher?
At this time, our products are not certified Kosher.
Is your cacao ethically sourced? Do your farmers receive fair wages?
Yes! We use Valrhona products who source chocoalte from around the world and pursues a policy of direct trade with farmers in accordance with the principles of Fair Trade. They ensure the conditions in which the cacao is grown allow planters and their families to develop a long-term business strategy. They take particular care to ensure no children work in the production of the cacao, there is no forced labor and all national and international labor regulations are respected.
We are proud to call Valrhona our partner and encourage our customers to inquire about the sourcing of ingredients whenever they are buying chocolate.